This Privacy Policy describes how Fraticelli Interpreting LLC ("we," "us," or "our"), operating LexrivtaxServices Store at lexrivtaxservices.com, collects, uses, and shares information about you when you use our website and make purchases. By using our site, you agree to the practices described in this policy.
Last updated: June 1, 2025
Information We Collect
We collect the following types of information:
Information You Provide
- Order information: Name, email address, shipping address, phone number, and payment information (processed by PayPal — we do not store payment card data)
- Contact form submissions: Name, email, subject, and message content
- Newsletter subscriptions: Email address and subscription preferences
Information Collected Automatically
- Log data: IP address, browser type, operating system, referring URLs, pages visited, time and date of visits
- Cookies: Small files stored on your device to improve site functionality, remember preferences, and analyze usage (see Cookie Policy below)
- Local storage: Your shopping cart items are stored in your browser's local storage to preserve your session
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, and communicate order status
- Send order confirmation, shipping notifications, and return/refund updates
- Respond to your customer service inquiries
- Send marketing emails (only if you opt in via newsletter subscription)
- Improve our website, products, and customer experience
- Comply with legal obligations and protect our rights
- Detect and prevent fraud or unauthorized access
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with:
- PayPal: For secure payment processing. PayPal's privacy policy governs their use of your payment information
- Shipping carriers: UPS, FedEx, USPS — to deliver your orders
- Email service providers: For transactional and marketing emails (e.g., order confirmations, newsletter)
- Analytics providers: Aggregated, anonymized data for website analytics
- Law enforcement or courts: When required by law, subpoena, or to protect our rights
Cookies
We use cookies and similar tracking technologies to:
- Remember your cookie consent preference
- Analyze site traffic and usage patterns (analytics)
- Support advertising campaigns (if applicable)
You can control cookies through your browser settings. Disabling cookies may affect some site functionality. By continuing to use our site after accepting our cookie notice, you consent to our cookie use.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including fulfilling orders, resolving disputes, and complying with legal obligations. Order records are typically retained for 7 years for accounting and tax compliance purposes.
Your Rights — GDPR and CCPA
Depending on your location, you may have certain rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-out of sale: We do not sell personal data. California residents have the right to confirm this
- Data portability: Request your data in a portable format
- Opt-out of marketing: Unsubscribe from marketing emails at any time using the unsubscribe link
To exercise any of these rights, contact us at [email protected].
Data Security
We implement industry-standard security measures to protect your information, including SSL encryption for data transmission. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using best practices.
Third-Party Links
Our website may contain links to third-party sites (e.g., carrier tracking pages, PayPal). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Continued use of the site after changes constitutes acceptance.
Contact Us
- Company: Fraticelli Interpreting LLC
- Email: [email protected]
- Address: 17277 Mcfadden Ave Apt B, Tustin, CA 92780
- Response time: Within 1–2 business days